1. Products and Descriptions
- We strive to display accurate product images, descriptions, and prices.
- Product colors may vary due to screen settings and lighting.
- We reserve the right to modify product details, pricing, or availability at any time without notice.
2. Ordering Process
- Orders can be placed through our website, www.valentinastay.com.
- Once an order is placed, you will receive an order confirmation via email or SMS.
- By placing an order, you agree to provide accurate information, including delivery address and contact details.
3. Payment Terms
- We only offer Cash on Delivery (COD) as our payment method.
- Payment must be made in full at the time of delivery.
- Refusal to pay upon delivery will result in cancellation of your order, and we reserve the right to suspend services to such users in the future.
4. Shipping and Delivery
- We offer worldwide shipping, subject to availability and location restrictions.
- Delivery times may vary depending on your location and product availability.
- While we make every effort to deliver orders on time, delays may occur due to circumstances beyond our control ( customs, weather).
- Customers are responsible for providing a complete and accurate delivery address. We are not liable for delays or lost shipments resulting from incorrect information.
5. Returns and Exchanges
- We accept returns or exchanges only if the product is damaged, defective, or incorrect at the time of delivery.
- To request a return or exchange, please contact us at [email protected] within 3 days of receiving your order.
- Products must be unused, in their original packaging, and in resalable condition.
- We reserve the right to reject returns or exchanges if these conditions are not met.
6. Cancellations
- You can cancel your order before shipment by contacting us at [email protected].
- Orders cannot be canceled after they have been shipped.
7. Intellectual Property
- All content on our website, including images, logos, text, and graphics, is the property of Valentina Stay and protected by copyright laws.
- You may not use, reproduce, or distribute our content without prior written consent.
8. User Conduct
By using our website, you agree:
- Not to misuse the website or its content.
- Not to engage in fraudulent activity, including providing false information during registration or order placement.
- Not to disrupt or interfere with website operations or other users’ experiences.
9. Limitation of Liability
- We do our best to ensure the quality and accuracy of our products and services, but we do not guarantee uninterrupted or error-free access to our website.
- Valentina Stay is not liable for any direct, indirect, or incidental damages resulting from your use of our site or products.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your information. You can review our Privacy Policy here or in the dedicated section of our website.
11. Opt-Out Rights
You may opt out of receiving promotional emails and marketing communications at any time by:
- Clicking the “Unsubscribe” link in any of our marketing emails.
- Contacting us at [email protected] with “Unsubscribe” in the subject line.
12. Changes to Terms and Conditions
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated Effective Date. Your continued use of the website following any changes signifies your acceptance of the updated terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: [email protected]
🌍 Website: www.valentinastay.com